Shipping Policy
At Xgo Deals, we aim to deliver your favorite trending and viral products right to your doorstep as quickly and efficiently as possible. Below you’ll find details about our shipping process.
1. Processing Time
Once your order is placed, we work diligently to process it. Orders are typically processed within 2-5 business days. During peak seasons or holidays, processing times may be extended. You will receive a confirmation email once your order is shipped.
2. Shipping Times
Delivery times vary depending on your location. Below are our general shipping estimates:
- United States: 7-15 business days
- International Shipping: 10-21 business days
Please note that shipping times can vary depending on customs clearance and other unforeseen factors outside our control.
3. Shipping Rates
We offer standard shipping rates based on your location and order size. The exact shipping cost will be calculated at checkout and displayed before completing your order.
4. Tracking Your Order
After your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery on our website or through the courier’s tracking system. Please allow up to 48 hours for the tracking information to update.
5. International Shipping
We ship worldwide! However, international orders may be subject to customs fees, duties, and taxes upon arrival. These additional charges are the responsibility of the buyer. We recommend checking with your local customs office to understand any potential fees before placing your order.
6. Lost or Delayed Shipments
If your order is significantly delayed or seems lost, please contact our customer service team at [support@xgodeals.shop], and we will do our best to resolve the issue. While we are not responsible for carrier delays, we are committed to ensuring you receive your items.
7. Incorrect Address
Please double-check your shipping information before completing your purchase. Xgo Deals is not responsible for orders delivered to incorrect addresses provided by the customer. If you notice an error after placing your order, contact us immediately at [support@xgodeals.shop] so we can update your shipping details if the order has not been processed.
8. Shipping Restrictions
Some products may be subject to restrictions due to local laws or carrier limitations. If your item is restricted for shipping to your location, we will contact you to discuss possible alternatives or issue a refund.
9. Contact Us
If you have any questions regarding our shipping policy, feel free to reach out to us at [support@xgodeals.shop]. We are always happy to help!